Client Base
Client engagement and management through CRM and feedback Integration
For companies commercializing the product and services has a option to track the progress of attracting customers. There is a funnel thinking process workflow incorporated into this module.
Overview
Get an overview of the potential customers and current customers and be able to tag the customer with segment and interest the data enables trending on customer information. The dashboard provides a summary of status and next step with each customer.
Basic CRM
MyBlueLabel is introducing a light Customer Relation Management system which can be used for companies with up to 500 customers.
Sales and Client Success
Each customer can be assigned to a person who will be responsible for the customer’s experience and success when using the introduced to the company and product and service.
Customer focus
Collect feedback and ensure the customer feels their expectations are being met.
Modules in the QMS
MyBlueLabel has a suite of modules to support the full ecosystem of processes to comply with regulations and international standards. The modules are integrated or can work as standalone modules
For more information: Book Demo
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Everything documented in one place. Ready for both internal and external audits.
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Organizes projects using templates, automates timeline tracking, and ensures transparency and traceability.
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Quickly share knowledge and lessons learned within the Organization.
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For creating, editing, signing, and storing all project documents in a single location.
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Providing Support for your hotline or helpdesks with a comprehensive overview.
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Ability to register and view all changes during projects and opreations.
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Controlled Versioning of Documentation, Code, and System Configuration.
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Provides the functionality of creating, investigating, tracking, and closing deviations for IT systems, processes, and/or procedures.
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Provides a template to assign actions to individuals in need of closing out an Incident or Deviation.
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Reviews and Approvals can be done instantly and online. Test execution is done electronically, and test evidence is captured within the system.
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The training can consist of written documentation, video or audio and will be completed with a “Read & Understood” procedure. If many users share the same role, training can be given in a “Classroom”.
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In situations where external users file a complaint about the system, product, or service, the complaint must be recorded and resolutions (CAPA) must be created and addressed.
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MyBlueLabel offers a basic CRM with customer tracking, segmentation, feedback collection, and personalized client interactions.
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MyBlueLabel enhances risk assessment, linking it to requirements, business processes, and enterprise strategies for effective mitigation.
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MyBlueLabel streamlines solution implementation by managing specs, linking requirements, minimizing documents, and enhancing traceability.
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Design Control facilitates locating requirements, aiding implementation, maintenance, and change management with ease.
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